Privacy policy

Privacy Policy for ZGB Services

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a reservation through our website, https://www.zgbservices.com (ZGB Services).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies that are installed on your device. Additionally, as you browse the Site, we gather information regarding the specific web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • Log files: These track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

In addition, when you make a reservation or attempt to make one through the Site, we collect certain information from you, including your name, billing address, rental address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfill any reservations made through the Site (including processing your payment information, arranging for vehicle pickup, and providing you with confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our reservations for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services in line with your preferences.

We utilize the Device Information to help screen for potential risk and fraud (particularly your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us utilize your information as described above. For instance, we may use Google Analytics to understand how our customers engage with the Site—more information about how Google uses your Personal Information can be found here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

As mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not change our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access the personal information we hold about you and request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

If you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for instance, if you make a reservation through the Site) or to pursue our legitimate business interests mentioned above. Additionally, please be aware that your information may be transferred outside of Europe, including to countries like Canada and the United States.

DATA RETENTION

When you make a reservation through the Site, we will retain your Order Information for our records unless you ask us to delete this information.

CHANGES

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us via email at [insert email address] or by mail at:

ZGB Services
Calle Trinidad Ground 33-35, 29001 Malaga (Office 11)
CIF: B10907491
VAT: ESB10907491